For African customers:

Orders are processed within 5 working days. Delivery times vary by country, but we aim for most orders to arrive within 7–10 working days. Jersey orders are shipped from our Senegal hub, which may reduce delivery times depending on your location.

For customers in the UK, EU, and US:

Orders are processed and produced within 5 working days.

• Delivery within 3 working days after processing.
  
• Delivery within 10 working days after processing.
  
• Delivery within 15 working days after processing.
  

Please note: Jerseys are shipped from our UK hub once a month, so delivery may take a little longer depending on when your order is placed in relation to the next shipping cycle.

If you have any questions about delivery times to your location, feel free to get in touch via our contact form.

Yes, we ship worldwide.

Whether you’re in Africa, Europe, the UK, or the Americas, we’ll get your order to you. We operate two fulfilment hubs — one in Dakar and one in London — to ensure fast and reliable delivery.

Shipping costs and delivery times vary depending on your region. You’ll see all relevant details at checkout.

If your country isn’t listed or you’re unsure about shipping options, please contact us before placing your order.

We accept:

• All major debit and credit cards
• Local payment methods where available
• Mobile money and international gateways through Shopify’s secure
  checkout
• You’ll see your local currency at checkout if supported

We hope you love your order, but if not, here’s how returns work:

• You have 14 days from the date of delivery to request a return.
• Items must be unworn, unwashed, and in their original condition and packaging.
• Returns are currently at the customer’s expense. We recommend using a tracked service.
• Once we’ve received and inspected your return, we’ll issue a refund (minus the original shipping costs) within 5 working days.

To start a return, please get in touch with us via the form on our website.

Please note: We do not accept returns on final sale items or personalised/custom orders.

Each product page includes a detailed size guide to help you pick your perfect fit.

If you’re still unsure, reach out to us before ordering — we’re happy to help.

Absolutely. Stitched was created by fans, for fans — and we love hearing from our
community.

Drop us a message or tag us on Instagram with your idea. You might just see it in the next drop.

Stitched exists to bridge the gap between fans and the game. Through official collaborations, storytelling, and design, we:

• Celebrate African teams and players
• Create official merchandise with basketball federations
• Offer fans worldwide a way to wear their pride
  

As we grow, we’re committed to doing more — from supporting manufacturing on the continent to building visibility for African talent.

If your order hasn’t shipped yet, we may be able to update it.
Please contact us within 24 hours of placing your order using the Contact Form on our website.

All enquiries should go through our Contact Form on the website.
We aim to respond within 2 working days.