REFUNDS AND RETURNS
We want you to love your Stitched order — but if something isn’t quite right, here’s how we handle returns:
Return Policy
- You have 30 days from the date your order is delivered to request a return.
- Items must be unworn, unwashed, and in original condition.
- Returns must be made at the customer’s expense unless the item arrived damaged or defective.
To start a return, please contact us through the Contact Form on our website.
If approved, you’ll receive instructions on how to send your item back.
Refunds
- Once your return is received and approved, we’ll refund the item’s value to your original payment method.
- We do not refund postage and packaging costs unless the item was faulty.
Please allow up to 7 working days for refunds to appear in your account.